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BITZ BINTANG HOTEL, Kuala Lumpur – Your ideal downtown stay
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Hotel Overview
No 57 & 59, Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
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No 57 & 59, Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
Map view
No 57 & 59, Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.1
mi
Mall
Suria KLCC
1.1
mi
Mall
Chinatown
5100 ft
Park
KLCC Park
1.7
mi
Aquarium
Aquaria
1.1
mi
Kuala LumpurMalaysia
Dataran Merdeka
1.3
mi
Market
Central Market
1.1
mi
Event hall
Kuala Lumpur Convention Centre
4100 ft
Pagoda
Sri Maha Mariamman Temple
1.1
mi
Mosque
National Mosque of Malaysia
1.7
mi
Museum
Islamic Arts Museum Malaysia
1.4
mi
Mall
Pavilion KL
2100 ft
Theme Park
Berjaya Times Square Theme Park
2300 ft
Park
Kuala Lumpur Bird Park
1.5
mi
Stadium
Merdeka Stadium
1.6
mi
Stadium
Stadium Negara
1.6
mi
Mall
Petaling Street
1.1
mi
KLCC - Bukit Bintang Pedestrian Walkway
3900 ft
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
1.3
mi
Park
KL Forest Eco Park
5000 ft
Museum
Petrosains Science Discovery Centre
1.2
mi
Shopping Area
The Weld
2500 ft
No 26 Jalan Sultan Hishamuddin
National Textile Museum
1.4
mi
Nearby
Kuala LumpurMalaysia
Alor Street
700 ft
Mall
Fahrenheit 88 Shopping Mall
1600 ft
7 Jalan Bintang
Low Yat Plaza
400 ft
Mall
Sungei Wang Plaza
1500 ft
Mall
Lot 10
1200 ft
Museum
Museum of Illusions
1300 ft
Mall
Bukit Bintang
1100 ft
Restaurants
Jalan Alor
700 ft
Alor Golden Triangle
Cafe Rasa
200 ft
Jalan Bulan Hotel Capitol
Sai Woo
900 ft
55 Jalan Alor
Lot 10 Hutong
1200 ft
50 Jalan Sultan Ismail LG Floor
Jalan Alor Malaysian Street Food Kitchen
900 ft
Kuala Lumpur International Airport Satellite Building
Purple Miao
300 ft
28 Jalan Bukit Bintang G-03 Ground Floor
Sri Paandi Bukit Bintang
400 ft
Jalan 11/4
Restoran Venny
300 ft
Alan Bukit Bintang
Pattaya Thai Food Specialist
700 ft
Jalan Alor Buit Bintang area
Yaw Char Kuay
700 ft
Alor Street
Guest Reviews & Ratings
What Guests Are Saying?
82%
loved it & would return
convenient location
helpful staff
lack of room cleanliness
privacy concerns
8.2/10
Great
Rooms
6.6
Location
8.1
Service
6.9
Dining
6.6
Guest reviews
8.2/10
based on 12 reviews
6.7
6.7/10 based on 1313 reviews
Juan
United States,
June
2024
7.4/10
The hotel rooms were just fit for the bed and quite small, but I found them clean despite the occasional worker chatter and loud talking outside. The use of insecticide was a little off-putting. However, the location was wonderful for food, shopping, and transportation, offering easy access to attractions like lowyat, sg wang, lot10, and pavilion. The dining options included Sicilian pastries, which was a nice touch. Service, provided by Bilal, was supportive and pleasant, though confidentiality was lacking due to the cultural norms observed. The local staff were courteous. Facilities were satisfactory for the price paid.
Rooms
6.0
The rooms are really small, just fit for the bed. Occasionally disturbed by worker chatter and loud talking but cleaned with insecticide spray.
Service
7.0
Bilal was very supportive and pleasant in providing service, and local staff were easy to approach despite the cultural variations that affected confidentiality.
Location
9.0
The hotel's location is very good and strategic, right in the heart of Bukit Bintang, and close to RapidKL Station, making it convenient for food, shopping, and transportation. Plenty of restaurant and food stall options nearby.
Dining
8.0
Dining experience included Sicilian pastries, which were delightful.
Facilities
7.0
Facilities were adequate for the stay. Not exceptional but served the purpose.
Michael
United States,
May
2024
7.0/10
I had a mixed experience at this hotel. The rooms were clean and comfortable, but the lack of fresh towels and amenities daily was disappointing. The service was a hit or miss, with some staff being supportive and pleasant, while others lacked the guest's right to confidentiality. The location was convenient for food, shopping, and transportation, but the noise level facing the main street was a downside.
Rooms
7.0
The rooms had a faint 'ubat gegat' smell but were generally clean and comfortable.
Service
6.0
Some staff members like Bilal were supportive and pleasant, while others did not respect guest confidentiality.
Location
8.0
The hotel's location is great for food, shopping, and transportation, although the noise level from the main street can be bothersome.
Dining
7.0
Facilities
7.0
Dave
United States,
November
2023
7.0/10
I had a mixed experience at the hotel. While the location was very convenient with attractive places nearby, the room service and handling disappointments with privacy were a downside. The service was made special by the supportive and pleasant Bilal, though guest confidentiality could be improved.
Rooms
6.0
The room cleanliness was an issue as I couldn't have it cleaned when needed, right beside the elevator. Upon returning, it wasn't ready as expected.
Service
7.0
I found Bilal to be very supportive and pleasant during my stay. However, I noticed a lack of adherence to guest confidentiality standards.
Location
9.0
The hotel's location was the highlight for me. Being near to attractions like Lowyat, Sg Wang, and with easy access to the RapidKL Station and Bukit Bintang made my stay very convenient.
Dining
7.0
Facilities
6.0
The facilities were average. Nothing extraordinary to note during my stay.
convenient location
lack of room cleanliness
Raymond
United States,
November
2023
7.4/10
The hotel is conveniently located in the heart of Bukit Bintang, offering easy access to shopping centers, food, and transportation. The strategic location is a major plus, but the noise from the main street can be disruptive until late at night. The rooms are fully furnished and clean, although there were some disturbances from workers chatting loudly outside. The service provided by Bilal was very supportive and pleasant, ensuring a comfortable stay despite some challenges with reception. Unfortunately, there were no dining options available, but the location compensates for it as it is near popular attractions like Lowyat, Sungei Wang, and Pavilion.
Rooms
8.0
The rooms are fully furnished and clean, providing a comfortable stay.
Service
7.0
The service, especially from Bilal, was supportive and pleasant, making up for limitations in reception assistance.
Location
9.0
The strategic location in Bukit Bintang is the standout feature, near shopping centers and attractions, but the noise from the main street can be bothersome.
Dining
6.0
There were no dining options available on-site, but the proximity to popular attractions with dining choices makes up for it.
Facilities
7.0
While lacking dining facilities, the hotel offers a convenient location with necessary amenities nearby.
Chester
United States,
October
2023
7.8/10
The hotel is conveniently located in the heart of Bukit Bintang, near Shopping Centre, Food, and Transport. The rooms are cozy and clean, but the noise from the main street can be disruptive. The service, particularly from Bilal, is supportive and pleasant. The dining options are not specified, and the facilities are well-rated.
Rooms
8.0
The rooms, despite being beside the elevator, were cozy and clean.
Service
9.0
The service, especially from Bilal, was supportive and pleasant.
Location
7.0
The hotel's location is great, situated in the heart of Bukit Bintang near various amenities, although the noise level from the main street can be bothersome late at night.
Dining
7.0
No specific dining details provided.
Facilities
8.0
Facilities are not elaborated on but seem satisfactory.
John
United States,
October
2023
6.8/10
The hotel is located in the heart of Bukit Bintang, making it convenient for food, shopping, and transportation. However, the street noise can be quite loud until late at night. The service is a mixed bag with some friendly staff like Bilal, but others like Ina and Reen are not attentive. The dining options are limited, but the facilities are satisfactory.
Rooms
7.0
I experienced some noise from workers chatting outside my room, making it a bit disruptive. Alcohol was unavailable for cleaning services, which was inconvenient.
Service
6.0
Bilal was supportive and pleasant, but Ina and Reen weren't as attentive. Overall, the service was okay but not great.
Location
8.0
The location is wonderful for accessing nearby attractions like Lowyat, Sg Wang, Lot10, and Pavilion. However, the room facing the main street resulted in loud noise until early morning.
Dining
6.0
The dining experience was average with limited options available.
Facilities
7.0
The hotel's facilities were decent overall, meeting basic needs but nothing outstanding.
convenient location
noisy street
Mary
United States,
October
2023
7.6/10
The hotel is conveniently located near key attractions like Lowyat, SG Wang, Lot10, and Pavilion for easy access to food, shopping, and transportation. The main street-facing rooms can be noisy until around 1 am, but the strategic location is the best feature of this place.
Rooms
7.0
Although the housekeeping service doesn't allow you to leave towels and amenities outside for daily cleaning due to some issues, my room was clean overall despite a small encounter with a cockroach.
Service
9.0
Bilal provided excellent support and pleasant service during my stay, and the other staff were attentive upon my requests. The reception experience was positive and welcoming.
Location
8.0
The location is central and near RapidKL Station, making it convenient for exploring the area. Despite facing the main street and noise, the proximity to attractions makes it a great choice.
Dining
7.0
No specific comments on dining, but natural products may be available for those interested in more organic options.
Facilities
7.0
The hotel offers adequate facilities for a comfortable stay, although detailed information on specific amenities was not provided.
William
United States,
September
2023
6.0/10
I found the hotel to have a convenient location, great for food, shopping, and transportation. The rooms, although not very comfortable due to cigarette smells and the presence of small cockroaches, were clean overall. The staff seemed to struggle with guest requests, especially the reception staff from Bangladesh. Despite facing loud noise until late at night, the location was wonderful with plenty of dining options nearby.
Rooms
6.0
The rooms, although not very comfortable and with some cleanliness issues, were clean overall.
Service
5.0
Service was challenging, with some difficulties in meeting guest requests.
Location
7.0
The location was great for food, shopping, and transportation, despite the noise levels until late at night.
Dining
6.0
Facilities
7.0
Great location
Challenging service
Frances
United States,
July
2023
7.4/10
I had a mixed experience at this hotel. The rooms were clean and well-appointed, but the constant noise from outside and loud voices near my room were off-putting. However, the staff were friendly and attentive, especially Bilal, who went out of his way to assist me. The location was excellent, right in the heart of Bukit Bintang, perfect for easy access to shopping and dining. Unfortunately, the lack of confidentiality of guests was concerning. The dining options were limited, with only Indonesian cuisine available, but the facilities were sufficient for a comfortable stay.
Rooms
7.0
The rooms had some cleanliness issues, with sightings of insects, but were provided with fresh towels and amenities daily.
Service
8.0
The staff at the hotel were very supportive and pleasant, especially Bilal. However, there were concerns about guest confidentiality.
Location
9.0
The location was the highlight of this hotel, being in the heart of Bukit Bintang, near shopping centers, food options, and transport facilities.
Dining
6.0
The dining options were limited to Indonesian cuisine, which may not suit all tastes.
Facilities
7.0
The hotel offered basic facilities that met the standard expectations of a traveler.
Ralph
United States,
July
2023
5.8/10
My stay at the hotel had its ups and downs. The location is superb, right in the heart of Bukit Bintang with plenty of nearby restaurants, but our room facing the main street made it quite noisy until late at night. The service was a mixed bag, as some local staff members were not great, but Bilal stood out as very supportive and pleasant. The facilities were decent overall, but the room size was a bit small, and unfortunately, we encountered a cockroach in the room.
Rooms
5.0
The room was rather small and faced the main street, so the loud noise was a constant issue. We also had an unpleasant encounter with a cockroach.
Service
6.0
The service varied, with some local staff members not being great, but Bilal was a standout with his exceptional support and pleasant demeanor.
Location
7.0
The location is very strategic, being in the heart of Bukit Bintang, with lots of nearby restaurants and food stalls. However, the noise from the main street was disruptive until late at night.
Dining
6.0
Facilities
6.0
The hotel offers adequate facilities, but the room size and the presence of a cockroach were disappointing.
Strategic Location
Loud Noise
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